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FAQ'S

  • Do I need to pay a deposit to secure your services?
    Yes, a non-refundable deposit of 50% is required to secure any of our services. This deposit ensures that your date is reserved, and we can start planning and preparing for your event.
  • Can I make a payment plan for event planning services?
    Absolutely! We understand that budgeting is an essential aspect of event planning. Payment plans can be arranged for event planning services. Please discuss your specific needs during the consultation, and we will work together to create a payment schedule that suits your budget.
  • When is the deposit due for cake services?
    The deposit for cake services is due in full one week prior to the event date. This allows us ample time tofinalize details, start preparations, and ensure that your custom cake is created to perfection.
  • Is the cake deposit refundable?
    Unfortunately, the cake deposit is non-refundable. This policy is in place to account for the time and resources invested in the planning and preparation of your custom cake.
  • When is the full payment due for event planning services?
    The full payment for event planning services is due two weeks prior to the event date. This ensures that all details arefinalized, and our team can execute your event seamlessly without any last-minute concerns.
  • Can I make changes to my payment plan?
    We understand that circumstances may change. If you need to make adjustments to your payment plan, please contact us as soon as possible. We will do our best to accommodate changes within reason.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, bank transfers, and other electronic payment options. Details about accepted payment methods will be provided during the booking process.
  • Are there any additional fees or charges not included in the initial quote?
    We aim for transparency in our pricing. However, it's essential to review your contract for any potential additional fees or charges that may apply to specific services or circumstances. Our goal is to provide you with a clear understanding of all costs associated with your event.
  • Can I get a refund if I need to cancel my event?
    Unfortunately, deposits are non-refundable. However, depending on the timing and circumstances of the cancellation, we can discuss options and potential credits for future events.
  • What happens if I miss a payment deadline?
    Timely payments are crucial to ensuring the smooth planning and execution of your event. If you anticipate challenges meeting a payment deadline, please communicate with us as soon as possible. We may be able to provideflexibility, depending on the situation.
  • What does an event decorator do?
    An event decorator specializes in transforming event spaces to create visually stunning and cohesive atmospheres. This includes selecting and arranging decorations, coordinating color schemes, and ensuring that the overall design aligns with the client's vision.
  • How far in advance should I book an event decorator?
    It's advisable to book your event decorator as early as possible, especially for popular dates or during peak seasons. Ideally, aim for at least 6-12 months before your event. However, many decorators can accommodate shorter notice periods depending on their availability.
  • What services does an event decorator offer?
    Event decorators typically offer a range of services, including concept development, theme selection, decoration setup and teardown,floral arrangements, lighting design, and coordination with other vendors to ensure a seamless overall look for your event.
  • How do I communicate my vision to the event decorator?
    Start by gathering inspiration, such as pictures, color samples, or themes that appeal to you. Schedule a consultation with the decorator to discuss your ideas, preferences, and any specific requirements. Clear communication is crucial to ensuring your vision is accurately translated into the decor.
  • Can the event decorator work with my budget?
    Yes, most event decorators areflexible and can tailor their services to accommodate various budgets. Be transparent about yourfinancial constraints during the initial consultation so the decorator can provide options that align with your budget while still creating a stunning event.
  • Do I need to be present during the setup of the decorations?
    Rest assured, you don't need to be present for any setups. In case of any issues, we'll handle it and keep you informed. Our aim is to make your experience stress-free, allowing you to simply show up to your event and enjoy a great time.
  • Can the event decorator work with a specific theme or color scheme?
    Absolutely! Event decorators are skilled at bringing a variety of themes and color schemes to life. Provide as much detail as possible about your preferred theme or color palette during the consultation to help the decorator customize the design accordingly.
  • What happens to the decorations after the event?
    The removal and teardown of decorations are typically included in the services provided by the event decorator. They will coordinate with the venue and other relevant parties to ensure a smooth and timely teardown process.
  • Are there additional fees I should be aware of?
    Clarify all costs during the initial consultation to avoid any surprises. Common additional fees may include travel expenses, special equipment rentals, or overtime charges for extended setup or teardown times.
  • How do I secure the services of an event decorator?
    Once you've discussed the details and received a quote, most decorators will require a signed contract and a deposit to secure their services. Make sure to review the contract thoroughly and ask any questions beforefinalizing the agreement.
  • What types of event equipment can I rent?
    Event equipment rentals cover a wide range of items, including but not limited to linens, party equiment, lighting and decor items. The specific inventory may vary among rental companies, so it's recommended to check with the provider for their offerings.
  • How far in advance should I book my event equipment rentals?
    To secure your preferred items and ensure availability, it's advisable to book your event equipment rentals as early as possible. Many rental companies accept reservations up to a year in advance, especially during peak seasons or for popular event dates.
  • Can I make changes to my rental order after it's been confirmed?
    Most rental companies allow changes to your order within a specified timeframe before the event. However, it's essential to communicate any modifications promptly to ensure availability and avoid any additional charges.
  • Is delivery and setup included in the rental cost?
    Delivery and setup policies vary among rental companies. Some include these services in the rental cost, while others may charge additional fees. Clarify these details during the booking process to ensure a smooth and stress-free experience.
  • What happens if equipment is damaged or lost during my event?
    It's crucial to review the rental company's policies regarding damages and losses. Most companies charge a damage waiver fee, and clients are typically responsible for any significant damages or lost items. Be sure to inspect the equipment upon delivery and report any issues promptly.
  • Can I pick up and return the equipment myself to save on delivery costs?
    Some rental companies offer the option for clients to pick up and return equipment themselves. However, keep in mind that larger items or delicate equipment may require professional delivery and setup to ensure proper handling and installation.
  • Are there restrictions on where the equipment can be set up?
    Check with the rental company about any restrictions or requirements for setting up equipment at your chosen venue. Some items may have specific setup equirements, and certain venues may have guidelines that need to be followed.
  • Do I need to clean the equipment before returning it?
    Rental companies typically handle the cleaning and maintenance of their equipment. However, it's essential to return items in a reasonably clean and undamaged condition. Additional cleaning fees may apply if the equipment requires excessive cleaning upon return.
  • How do I secure my equipment rental reservation?
    To secure your equipment rental, most companies require a signed contract and a deposit. Review the terms and conditions of the contract carefully beforefinalizing the reservation, and communicate any questions or concerns with the rental company.
  • What is a 360 photo booth, and how does it differ from a traditional photo booth?
    A 360 photo booth captures a complete panoramic view of the surroundings, providing an immersive and dynamic photo experience. Unlike traditional photo booths, which capture static images, a 360 booth allows users to create interactive, shareable content.
  • What types of events are suitable for a 360 photo booth?
    360 photo booths are versatile and can enhance a wide range of events, including weddings, corporate parties, trade shows, product launches, and more. They add a unique and entertaining element to any occasion.
  • How does the 360 photo booth work?
    Users stand on a platform, and the camera rotates to capture a 360-degree view, creating a short video or GIF. The result is a shareable, engaging piece of content that can be instantly shared on social media or provided to users as a keepsake.
  • Can the 360 photo booth be customized to match my event theme?
    Yes, most 360 photo booth rental providers offer customization options, including branded overlays, logos, and themes. Discuss your specific requirements with the provider to ensure a seamless integration with your event's theme.
  • Is an attendant provided with the 360 photo booth rental?
    Yes. Most rental packages include a trained attendant who will assist users, ensure the smooth operation of the booth, and troubleshoot any issues that may arise during the event.
  • What is the duration of the rental period?
    Rental periods vary among providers, but they typically range from 3 to 6 hours. Discuss your event timeline with the rental company to determine the best package for your needs.
  • How much space is required for the 360 photo booth setup?
    The space required depends on the specific model of the 360 photo booth. On average, you'll need an area of about 10 feet by 10 feet to accommodate the booth and allow users to move freely around it.
  • Can users instantly share their 360 photos on social media?
    Yes, one of the key features of a 360 photo booth is the ability for users to share their creations instantly on social media platforms. Ensure that the rental package includes this feature, and check if there are any specific requirements for connectivity at your event venue.
  • Are props provided with the 360 photo booth rental?
    Props can add an extra layer of fun to the experience. Confirm with the rental provider whether they include props in their packages or if they offer additional options for customization.
  • How far in advance should I book a 360 photo booth for my event?
    It's recommended to book a 360 photo booth well in advance, especially if you have a specific date in mind. Popular dates and peak seasons may result in limited availability, so secure your reservation as early as possible to ensure the booth is part of your event.
  • What is the payment and cancellation policy for 360 photo booth rentals?
    Understand the payment terms and cancellation policy outlined by the rental provider. Most companies require a deposit to secure the booking, with the balance due before or on the day of the event. Familiarize yourself with the cancellation terms to avoid any unexpected charges.

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